How much does an additional work shift really cost?
The answer is rarely straightforward.
Labor cost is one of the largest — and most often underestimated — elements of the Total Cost of Ownership (TCO). In an environment where companies struggle with labour shortages and rising productivity demands, understanding the true cost of human involvement becomes essential. Salaries are just the visible part; behind them stands the entire human effort that keeps production running.
Labor Cost: More Than Just Payroll
Labor cost affects every stage of production. It includes:
- wages, benefits, and employer contributions,
- overtime and the fatigue that follows,
- training and upskilling,
- staff turnover and onboarding,
- the time new employees need to become fully productive,
- actual performance per shift or per operator.
Every one of these elements has a direct impact on equipment efficiency and ultimately on TCO.
A Common Dilemma: Invest in Equipment or Add Another Shift?
Consider this familiar scenario:
Your business operates 3 shifts, and your main packaging machine needs replacement. You can choose between:
- Machine A: €10,000 purchase price — suitable for 3-shift operation.
- Machine B: €25,000 — faster, more robust, enabling work with only 2 shifts.
Machine A seems cheaper, but Machine B reduces labour hours, overtime and mechanical stress. To choose wisely, you must include the labour component when calculating TCO.
Example Calculation
A single shift costs: 2 employees × €95 = €190.
- For 3 shifts: €570/day
- For 2 shifts: €380/day
Daily savings: €190 → €57,000 per year (based on 300 working days). This alone can compensate for the initial price difference in under a year — while improving efficiency and reducing worker fatigue.
The “Invisible” Elements Behind Labor Costs
Some factors are hard to quantify but have substantial impact:
- personnel shortages and inability to cover shifts,
- overtime, leading to higher cost and reduced quality,
- turnover and the loss of expertise
- safety incidents and absenteeism,
- equipment that is difficult to operate, causing errors and slower output.
User-friendly, highly automated equipment helps minimise these hidden costs and stabilises production.
Why Staff Retention Matters
The ability to attract and retain skilled people is just as important as having modern machinery. In sectors struggling to find qualified labour, investing in high-performance, intuitive equipment is not a luxury — it is a strategic necessity.
Stable teams mean:
- lower training expenses,
- fewer production errors,
- smoother and more predictable workflows.
Technology should empower people, not burden them.
How to Integrate Labor Cost Into Your TCO Analysis
A realistic TCO assessment should include:
- full shift cost (including overtime and allowances),
- turnover levels and workforce stability,
- training and onboarding time,
- absenteeism and replacement needs,
- error rates and quality losses,
- equipment ergonomics and complexity.
Comparing these factors across scenarios (e.g., 3 shifts vs. 2 shifts) reveals the true long-term savings.
When Equipment Works With the Workforce
The goal of technology is not to replace people but to multiply their productivity. A machine that enables two shifts instead of three:
- increases efficiency,
- reduces fatigue,
- improves safety,
- raises employee satisfaction.
All of these are TCO benefits that accumulate over time.
Conclusion
Labor cost is often the invisible weight on the balance sheet — yet it is one of the strongest drivers of productivity and competitiveness.
If a new piece of equipment reduces labor hours, simplifies processes or lowers the staffing burden, this must be reflected in the TCO.
At MAVA Industrial, we support businesses in evaluating TCO holistically — integrating machines, processes, and the human resources that make production possible.